Google Business Profile (Maps) & Local SEO
How do I get my Austin business into the Google “Map Pack” (Top 3 Results)?
To rank in the Google “Map Pack,” you must verify your profile, ensure your Name, Address, and Phone (NAP) are consistent across the web, and generate steady 5-star reviews. Google’s 2025 algorithm prioritizes businesses that prove they are active. This means posting weekly updates, uploading photos of your work, and responding to every review within 24 hours. Austin Code Monkey handles this daily management for you.
Why is my Google Business Profile suspended?
Profiles are usually suspended for “deceptive content” or “quality violations,” which typically means address issues or keyword stuffing in your business name. If you added extra words to your name (e.g., “Bob’s Plumbing – Best Repair in Austin“), Google’s AI will flag and suspend you. Restoring it requires a delicate appeal process with proof of business ownership (utility bills/license), which we specialize in navigating.
How do I verify my business on Google without a postcard?
As of late 2025, Google has largely replaced postcards with Video Verification. You will likely need to record a continuous video showing your street sign, unlocking your office door, and your workspace. If you are a Service Area Business (SAB) working from home, you must show your tools and branded vehicle. If you link your Google Search Console to your Business Profile before verifying, you may sometimes trigger an “Instant Verification.”
Can I hide my home address on my Google Business Profile?
Yes, if you are a Service Area Business (like a roofer, plumber, or consultant), you can and should hide your residential address. You will still need to verify your home address with Google privately to prove you are real, but the public will only see a “Service Area” (e.g., “Austin and surrounding areas”). This protects your privacy while still allowing you to rank in local search results.
How do I remove a fake 1-star review from Google?
You cannot “delete” a review, but you can flag it for removal if it violates Google’s content policy (e.g., spam, conflict of interest, or harassment). While waiting for Google to review the flag (which takes 3-5 days), the best defense is to write a polite, professional public response. This shows future customers that you are reasonable and the reviewer is likely irrational.